Last Updated: [03/01/2024]
1. Cancellation
1.1 Eligibility for Cancellation
Customers of Active Aura Health may cancel their subscription within 5 days of signing up for our services and are eligible for a 100% refund.
1.2 Cancellation Process
To cancel your subscription, please contact our customer support team at [praveen@activeaurahealth.com] within the 5-day period. We will guide you through the cancellation process and initiate the refund.
1.3 Refund Processing Time
Refunds will be processed within [number] business days of receiving your cancellation request. Please note that it may take additional time for the refunded amount to appear in your account, depending on your payment method and financial institution.
2. Refund Policy
2.1 Post 5 Days
Customers who cancel their subscription after the initial 5-day period will not be eligible for a refund.
2.2 Non-Refundable Services
Certain services or products offered by Active Aura Health may be non-refundable. Any such exceptions will be clearly communicated to customers before purchase.
3. Contact Information
If you have any questions or concerns regarding the cancellation and refund process, please contact our customer support team at [praveen@activeaurahealth.com].
4. Changes to the Policy
Active Aura Health reserves the right to update or modify this Cancellation and Refund Policy at any time. The date of the latest revision will be indicated at the top of this page.
Thank you for choosing Active Aura Health!